We may collect two types of information from our users. The first type of information is un-identified and non-identifiable information pertaining to a user(s), which may be made available or gathered via the user's use of the Services ('Non-personal Information'). We are not aware of the identity of the user from which the Non-personal Information was collected. Non-personal Information which is being collected may include your aggregated usage information and technical information transmitted by your computer or device, including certain software and hardware information (e.g. the type of browser and operating system your device uses, language preference, access time and the domain name of the website from which you linked to the Services, etc.). The second type of information is individually identifiable information, namely information that identifies each applicant. The Personal information we collect on or through our Services includes your name, email address, physical address, passport details , IP address, or any other information you voluntarily submit by your use of the Services. This information is processed by our team complying with the most strict respect to safeguard your personal details and is sent to the US Goverment in order to finish the application process.
ESTA-Application is not responsible of any misuse, theft or loss of your personal information in possession of the US Government and, by using our services, you agree that we send this information to the US Border Agency in order to process your application.
A 'cookie' is a small piece of information that a website assign to your device while you are viewing a website. Cookies are very helpful and can be used for various different purposes. These purposes include allowing you to navigate between pages efficiently, enable automatic activation of certain features, remembering your preferences and making the interaction between you and our services quicker and easier. Cookies are also used to help ensure that the advertisements you see are relevant to you and your interests.
We may use Personal Information to communicate with you and to keep you informed of our latest updates. We may use such information to answer your questions, troubleshoot problems and enforce our Agreement.
We may transfer or disclose Personal Information to our subsidiaries, affiliated companies, subcontractors or such other trusted third party service providers or partners, who are located in different jurisdictions across the world, for the purpose of: (a) storing or processing such information on our behalf or to assist us with our business operations and to provide and improve our Services; (b) performing research, technical diagnostics, analytics or statistical purposes. (c) displaying advertisements on our Services
We may also disclose Personal Information, or any information you submitted via the Services if we have a good faith belief that disclosure of such information is helpful or reasonably necessary to: (i) comply with any applicable law, regulation, legal process or governmental request; (ii) enforce our policies (including our Agreement), including investigations of potential violations thereof; (iii) investigate, detect, prevent, or take action regarding illegal activities or other wrongdoing, suspected fraud or security issues; (iv) to establish or exercise our rights to defend against legal claims; (v) prevent harm to the rights, property or safety of us, our users, yourself or any third party; or (vi) for the purpose of collaborating with law enforcement agencies and/or in case we find it necessary in order to enforce intellectual property or other legal rights.
We may store on our servers or our cloud servers, use or share Anonymous Information (i.e. information which does not enable identification of an individual user, i.e. non-Personal Information, aggregated information or Personal Information in non-human readable form; e.g. anonymous or aggregated information concerning the way our user community interacts with the Services) in any of the above circumstances, as well as for the purpose of providing and improving our Services, aggregate statistics, marketing and advertising purposes and conduct business and marketing analysis, and enhance your experience with the Services. If we combine Personal Information with Anonymous Information, the combined information will be treated as Personal Information for as long as it remains combined.
We may rectify, replenish or remove incomplete or inaccurate information, at any time and at our own discretion.
We value your privacy and control over your Personal Information, and therefore you may, at any time, change, update or remove your Personal Information by contacting us through e-mail. Please note that unless you instruct us otherwise we retain the information we collect for as long as needed to provide the Services and to comply with our legal obligations, resolve disputes and enforce our agreements.
If you have any general questions about the Services or the information that we collect about you and how we use it, please contact us through our website.